This page describes the Beneficial Estate Buyers, LLP (“BEB,” “we,” “us”) SMS messaging program: who sends the messages, what messages are sent, how you opt in, and how you opt out.
Beneficial Estate Buyers runs jewelry buying events hosted inside partner jewelry stores. We send two kinds of text message, customer care and marketing, and you consent to both together when you opt in:
There are three ways, and every one of them starts with you. We never add a number ourselves.
Under the phone field on every public booking form there is a separate checkbox, unticked by default, that mentions nothing but SMS. The form submits whether or not you tick it. It reads:
Pages where that checkbox appears:
/book/<store-slug> — customers reach these through QR codes posted at the store or through links the store sends./waitlist/<event-id> for events that are currently full./trade-show-book/<token>./trunk-show-book/<token>.Calling a store’s buying-event number reaches a menu that offers to text you the booking link. The menu says:
Pressing 1 is the opt-in. The text that arrives says what it is and how to stop:
The keypress is recorded with the call id, the number you dialed, your number and the time.
Each store’s buying-event number is printed on the mailers and postcards we send for that event, on signage and the QR code at the store during the event, and on that store’s booking page. If you text one of those numbers, we reply once, asking you to confirm before anything else is sent:
Nothing further is sent unless you reply YES. Your YES, the message you sent first, and the time are all recorded.
We do not buy, rent, or import phone-number lists, and we do not start SMS conversations with anyone who has not opted in through one of the three routes above.
The kinds of messages a customer who opts in will receive:
Message frequency varies. A typical customer receives 1–4 messages per booking (confirmation, reminder, and any reschedule or cancellation notice), plus an event notice when a buying event returns to a store they have visited — a few times a year for most stores, and never more than twice a month.
Message and data rates may apply. SMS messages are charged by your mobile carrier at whatever rate your plan specifies. Beneficial Estate Buyers does not charge you for SMS.
You can opt out of SMS at any time by replying STOP to any message we send you. You will receive a final confirmation message and no further SMS will be sent.
To resume receiving messages after opting out, reply START or YES.
Reply HELP to any message and you will receive a reply with our contact information:
You can also reach us at hello@beneficialestate.com.
Supported carriers include all major US carriers (AT&T, T-Mobile, Verizon, US Cellular, Sprint, Boost, Cricket, MetroPCS, and others). Carriers are not liable for delayed or undelivered messages.
Your mobile information will not be sold or shared with third parties or affiliates for promotional or marketing purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the service providers below that deliver our messages on our behalf. The only third parties who handle your number are the service providers we use to send the messages (Telnyx) and to store your booking record (Supabase). For more, see our Privacy Policy.
Questions about this SMS program can be sent to hello@beneficialestate.com.