Privacy Policy

This Privacy Policy describes how Beneficial Estate Buyers, LLP ("BEB," "we," "us") collects, uses, and protects information when you use the BEB Portal (the "Service").

1. Information we collect

When you sign in or use the Service, we may collect:

• Account information you provide (name, email address, phone number, role).
• Authentication data from third-party providers (e.g., your Google account email and basic profile fields) when you choose to sign in with Google.
• Operational data you submit through the Service (events, expenses, customer records, scheduling, marketing materials, and similar work-product content).
• Technical data such as IP address, device type, browser, and timestamps for security and debugging.

2. How we use information

• To authenticate you and provide access to the Service.
• To operate features you request (e.g., scheduling, expense reporting, customer management).
• To send transactional emails (e.g., magic-link sign-ins, expense reminders, booking confirmations).
• To maintain security, detect abuse, and comply with legal obligations.

3. Google user data

If you sign in with Google, we receive your email address and basic profile information from Google solely to authenticate you and associate your session with your account in the Service. We do not sell Google user data, and we do not use it for advertising. Where the Service uses Google APIs (for example, Google Calendar integration), it does so only with your explicit authorization and only to provide the requested feature.

4. How we share information

We do not sell personal information. We share information only:

• With service providers who host or operate parts of the Service on our behalf (e.g., Supabase for database/auth, Resend for transactional email, Vercel for hosting).
• When required by law, subpoena, or to protect our rights and the safety of users.
• In connection with a business transaction such as a merger or acquisition, subject to confidentiality protections.

5. Data retention

We retain account and operational data for as long as your account is active or as needed to provide the Service and meet legal, accounting, or audit obligations. You may request deletion of your data by contacting us at the address below.

6. Security

We use industry-standard safeguards including encryption in transit, row-level security in our database, and access controls. No system is perfectly secure, and we cannot guarantee absolute security.

7. Your choices

You may request access to, correction of, or deletion of your personal information by emailing us. You may also revoke Google access from your Google account's permissions page at any time.

8. SMS messaging

Beneficial Estate Buyers sends text messages only to people who have asked for them. You can opt in by ticking the separate, optional SMS checkbox on one of our public booking forms, by pressing 1 on a store’s event line to have a booking link texted to you, or by texting a store’s event number and replying YES. We never add a number ourselves.

Once you opt in, we send two kinds of message:

• About your appointment — confirmations, reminders, reschedule and cancellation notices, and replies when you text or call us.
• Marketing messages — occasional promotional messages telling you a buying event is coming to a store you have visited or booked with, with the dates and a link to book a time.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out and you will receive no further messages; reply HELP for help. Consent to receive texts is not a condition of any purchase or booking.

Your mobile information will not be sold or shared with third parties or affiliates for promotional or marketing purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the service providers below that deliver our messages on our behalf. The only third parties who handle your number are the service providers we use to deliver the messages (Telnyx) and to store your booking record (Supabase). You can opt out at any time by replying STOP to any message; reply HELP for help. See our SMS Terms & Opt-In page for the full program description, sample messages, and opt-out instructions.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

10. Contact us

Questions about this policy? Email max@bebllp.com.